The Interamerican Development Bank (IDB) partnered with IDEO.org to reimagine the way that migrants across Colombia, Costa Rica, Ecuador, and Peru access a wide range of social services—from healthcare to education to livelihood opportunities.
The result was: ALÍA, a mobile service center —staffed by migrants or members of host communities who have empathy for the migrant experiences— that helps newcomers overcome the language, information, and digital barriers that currently prevent them from accessing the services they need to gain autonomy.
Learn more by following the link.